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How to Add Emergency Info to Your Phone's Lock Screen

This simple tip could save your life: Make your emergency medical information and contact numbers visible on your locked phone.

By Jill Duffy
Updated January 29, 2024
A green background with a hand holding a mobile phone with an emergency dialer on it (Credit: René Ramos; Shutterstock/izzet cakalli)

What would happen if you were out in public and needed urgent care but couldn't communicate with first responders? Do you have an ID on you? Is there any way for them to know your drug allergies? Are you wearing a medical bracelet that indicates any major health issues? How will they call your emergency contacts?

Your phone, even when it's locked, could be your lifeline. 

There's a way to put emergency information on your phone and make it accessible from the lock screen. It's extremely important to do it, and everyone should know how to find this information in case someone near you has an emergency. We're here to walk you through the process for any phone you have.


How to Add Emergency Info to an iPhone

Long pressing the Health app on iPhone; Health Checklist in the Health app; emergency medical information that the iPhone owner fills in
(Credit: Apple/PCMag)
  1. First, open Medical ID. There are three ways to get there:

    • Long-press the Apple Health app and choose Medical ID.

    • Open the Health app (it's preinstalled on all devices running iOS 8 and later). Tap on your profile image at the top right. Select Medical ID. If you haven't opened the Health app in a while, it may prompt you to complete a Health Checklist, which will also take you to your Medical ID.

    • Go to Settings > Health > Medical ID.

  2. Tap Edit.

  3. Fill in as much information as you want to provide. If you aren't taking medications and have no known allergies, write "None" or "None known." Otherwise, first responders and medical professionals might think you skipped those questions.

  4. For Emergency Contact, you can only choose the name and phone number of someone in your Contacts app. So, whoever you want to list, make sure they're in your Contacts on your phone.

  5. At the bottom, under Emergency Access, toggle on the settings Show When Locked and Share During Emergency Call.

  6. There's a spot for a profile photo at the very top of the page. Put in a recent picture of your face. It could help emergency responders know they're looking at your information and not someone else's.

  7. When you're finished, press Done at the top right.


How to Find Someone's Emergency Info on an iPhone

Now that you have your emergency info set, you need to know how to find it from the lock screen. Go ahead and practice with your own phone. That way, you know how it works if you ever have to help someone else. This is a good skill to teach kids, too.

The iPhone lock screen with a red arrow pointing to the Emergency button; the iPhone page showing the emergency dialer and a button to pull up Medical ID; the Medical ID page for the person showing their emergency contacts' names and phone numbers
(Credit: Apple/PCMag)
  1. From the lock screen (when the phone asks for a passcode), it says Emergency in the lower left. 

  2. Tap Emergency, and a dial pad appears.

  3. Tap Medical ID at the bottom left. Now, all the emergency information is visible. Scroll down, and you can call anyone listed as an emergency contact by tapping on their phone number.


How to Use Emergency SOS on iPhone

There's another way to make an emergency call and send your phone's location to all your emergency contacts. Apple calls it Emergency SOS. It's designed so you can use it quickly and immediately, even if you need to hide the fact that you're using it.

The only bad part about SOS is the instructions are different for iPhone 7 and earlier, though as those older devices are phased out, it's less of a concern.

iPhone SOS screens for calling in an emergency
(Credit: Apple/PCMag)

For iPhone 8 and later (most iPhones): Press and hold the side button and either volume button until an Emergency SOS slider appears on the screen. Slide your finger on it to call local emergency services. 

If you need to hide the phone or can't operate the screen, just keep holding down the buttons. A countdown begins, and an alert sounds. If you release the buttons after the countdown, your phone automatically dials emergency services.

For iPhone 7 and earlier: Press the side or top button quickly five times. An Emergency SOS slider appears on the screen. (In India, you only have to press rapidly three times, and then a call goes out automatically.) Slide your finger on Emergency SOS to call emergency services.

No matter which iPhone model you have, after the call ends, the phone automatically sends a text message to all emergency contacts listed in the Health app unless you choose to cancel it. This message contains the phone's current location, even if Location Services is off; the phone automatically turns it on temporarily when you use the SOS feature. If the phone's location changes, the contacts receive an update via text.


How to Add Emergency Info on Android

Many Android devices allow you to add emergency contact info via the phone's settings or contacts app. Where it is depends on which phone and version of Android you have. In all likelihood, it will be something like this:

  1. In Settings, search for "emergency." You'll probably find something called Emergency Information or similar. If you can't find it, try looking under My Info.

  2. In most cases, you get a screen with fields for emergency medical information and contacts. These might include name, blood type, medications, allergies, and so on. Fill them out. For medications and allergies, if you have none, it helps emergency responders if you write "None" or "None known."

  3. Next, look for emergency contacts. It could be below all the fields, in a second tab, or in your contacts app. Whatever the case, anyone you want to name as an emergency contact must be in your contacts app before you can assign them as an emergency contact. 

  4. Tip: Many Android devices let you add a custom message to your lock screen. That's a great place to put emergency info, in case people don't know how to access it otherwise. Look in your settings for something called Screen Lock or Lock Screen Message.

Android emergency info screens
(Credit: Alphabet/PCMag)

How to Find Someone's Emergency Info on Android

If you need to help someone who owns an Android phone, here's how you can pull up their medical information and emergency contacts:

  1. From the lock screen, swipe up.

  2. Select Emergency.

  3. Select Emergency Information.

As long as the phone has emergency information available and the person has entered it, you should be able to dial these contacts even with the phone locked. You can also call the local emergency number when you swipe up and select Emergency.


Emergency Info Hack for Any Smartphone

If your phone doesn't have a way to make emergency information accessible when locked, there's a hack that easily gets you around it. 

Create an image with the information you want to display and use it as the wallpaper on your lock screen.

Here's the easiest way to do it:

  1. Open any app for notes, writing, or drawing. 

  2. Write all the info you want someone to see. Make it fit on one page. Keep the margins comfortable. Make sure the type isn't too small. Save the note. 

  3. Take a screenshot of your note and use the resulting image as the wallpaper for your lock screen. 

  4. Now, look at your lock screen and check that the information is legible. You might have to adjust it if the clock or other functional information is blocking it. Adjust your note as necessary and repeat the third step until you have it just right. 

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About Jill Duffy

Columnist and Deputy Managing Editor, Software

I've been contributing to PCMag since 2011 and am currently the deputy managing editor for the software team. My column, Get Organized, has been running on PCMag since 2012. It gives advice on how to manage all the devices, apps, digital photos, email, and other technology that can make you feel like you're going to have a panic attack.

My latest book is The Everything Guide to Remote Work, which goes into great detail about a subject that I've been covering as a writer and participating in personally since well before the COVID-19 pandemic.

I specialize in apps for productivity and collaboration, including project management software. I also test and analyze online learning services, particularly for learning languages.

Prior to working for PCMag, I was the managing editor of Game Developer magazine. I've also worked at the Association for Computing Machinery, The Examiner newspaper in San Francisco, and The American Institute of Physics. I was once profiled in an article in Vogue India alongside Marie Kondo.

Follow me on Mastodon.

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