You MUST have tried to solve your issue first before completing this form.
It is essential that you have a ticket or fault number from your provider.

Please ensure you have your correct address (including locality) and co-ordinates before filling in this form.  Co-ordinates should be in this format:     -23.295476, 146.713776
Tips on how to get your GPS coordinates are here http://www.wikihow.com/Get-Latitude-and-Longitude-from-Google-Maps

The Regional Tech Hub now process these, please complete their form here - https://regionaltechhub.org.au/escalate-a-current-issue/#escalate-my-issue/