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          Signature Plumbing, Inc. has 1 locations, listed below.

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            Business ProfileforSignature Plumbing, Inc.

            Plumber
            BBB accredited business

            At-a-glance

            Customer Reviews

            5/5stars

            Average of 4 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 11/20/2003

            Years in Business: 23

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            We are a full service and repair company. From the simple service call to re piping your home. Replacing fixtures, faucets, disposers, water heaters, circulating systems......

            All work and materials we provide have a one year warranty.

            Products & Services

            Signature Plumbing Inc provides maintenance, cleaning and repair services for all sewer and drain needs.

            Business Details

            BBB File Opened:
            10/29/2003
            Years in Business:
            23
            Business Started:
            1/20/2001
            Business Incorporated:
            12/18/2006
            Accredited Since:
            11/20/2003
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 898343 for this business, issued by Contractor's State License Board. The expiration date of this license is 12/31/2025.

            These agencies may include:

            Contractor's State License Board

            9821 Business Park Drive

            Sacramento CA 95827

            (800) 321-2752

            http://www.cslb.ca.gov/

            Type of Entity:
            Corporation
            Business Management
            • Mr. Jim Davies, President
            Contact Information

            Principal

            • Mr. Jim Davies, President

            Customer Contact

            • Mr. Jim Davies, President
            Additional Contact Information

            Fax Numbers

            • (530) 823-6832
              Other Fax

            Phone Numbers

            Industry Tip

            BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/16/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            Situation: Fixing a *************************** water heater that was making knocking noise. My plumber contacted Mr. ****************************** from Cal-STEAM to discuss the possibility of what is causing the knocking noise. ******************, contacted Signature Plumbing to send a plumber to my house on 12/6/22. I was not informed I will be charged, nor the amount it would cost. I was told to expect the plumber on 12/6/22. I assumed this service was complementary since I purchased the water heater 6 months ago. The Signature plumber, ***, arrived and put his hand on the top of the rod and confirmed it was the anode rod and this is not covered by the warranty. He did not do any work physical work on the water heater. He said I will be charged for his services. I explained that it was ****************** who ordered the service and he should be charged because he made the call. Signature Plumbing is charging me $187.50 for this service. I spoke with ***** and informed her that I did not make this request nor was I informed her that I would be charged. I asked if this was a typical charge and she said no, a typical service call is about $98. I provided her with ********************** cell phone since he ordered the service. I do not approve of this charge of $187.50. This is gouging. I do not know what business commitment Signature Plumbing has with Cal-STEAM. I called Signature Plumbing on 12/6, 12/23, and 2/16 for resolution. *****, the receptionist from Signature Plumbing said she is in communication with *************************** and resend their 2nd billing on 2/14/23 to ***************************. We both know that *************************** does not cover the anode rod. She never communicated with ******************. ****************** provided the anode rod replacement at no cost and my plumber replaced the damaged rod. I want Signature Plumbing to not bill me the $187.50 for an unsolicited visit. I have attached the invoice for your review.
            Read More

            Customer Reviews

            4 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            MARILYN J S

            5 stars

            03/15/2024

            A real find! I had a problem with leaks from my garbage disposal. It was beyond my ability to repair (even with ********** I contacted a company and was horrified to get an estimate of over $800 just to replace it (parts & labor). I contacted Signature Plumbing; *** responded the very next day and replaced the disposal for $450! He was honest, quick, and clean. My home is over almost 50 years old so I expect other plumbing needs. I'll be calling Signature. THANK YOU, ***!

            Local BBB

            BBB of Northeast California

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