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Do you try to ensure everyone in your organization knows that their voice matters?
Are you hearing or listening? There is a difference. Effective communication comes from being a good listener and listening skills can be learned. From the janitor all the way up to the CEO, nobody's voice should ever be left out. If they are, it will surely impact productivity in your organization.
Use ALL of your senses to listen. What can you feel? What is NOT being said? What is missing from the picture they are painting to you? Allow yourself to enter the other person's world without imposing with your own story.
Too often, we make the mistake of filling in what is not being said with our own experience consequently robbing them of their chance to share, and ourselves of the chance to discover something new.
Voltage Vista offers leadership development and training that can help your organization become more pro-active with team productivity, conflict resolution, effective internal communications and more. Don't wait for something to go wrong, because by then it's usually too late.
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