Transforming the Experience®
Kenosha, WI (near Chicago) Event Primary Delegate
AUD $207.00
How to make buying from your business a truly sensational experience!
Once again Paddi is returning to share his story - no doubt to a packed audience as before. Don't miss this opportunity to energise your team with a new concept of excellence, enjoyment and care in business.
Wednesday, July 22, 2009 12:30pm till 6:30pm
Venue: Radison Pleasant Prairie, Kenosha, WI (1hr from Chicago)
Principals/Managers $197 Team Members $149
Paddi’s systems for Transforming the Experience® are designed to involve people emotionally in the business in a way that is rewarding and fulfilling for customers, the team and the managers alike.
In his half-day seminar in Kenosha, Paddi will share his story of how he came to realise the importance and effectiveness of new systems in the areas of...
- Team Communication
Dentistry.co.uk readers voted
Dr Paddi Lund the 3rd most
influential figure in the UK!
Dr Paddi Lund the 3rd most
influential figure in the UK!
- Customer Care
- Professional Credibility and Perceived Expertise
- Financial Transactions
- Selling, and
- Marketing
The goal of these systems and hence this seminar program is to give your business:
- Happy clients gratefully paying higher prices and buying more!
- Fulfilled team members who work happily and put in effort unstintingly, and
- De-stressed managers who spread calm in the office while providing better quality products and services.
During the day Paddi will discuss:
- The secrets to picking your customers wisely.
- How to work less for more.
- Ways to generate ‘Big-buy’ customers.
- Tools for building a strong team.
- Simple ways to create an ‘Aura of Excellence’.
- Six tools for a ‘story-to-tell’ business so your customers will sing your praises to others
- How to make ‘Easy money’— get paid handsomely for just chatting.
- The hidden power of ‘word-of-mouth’ advertising.
- Eight simple techniques that will make your communication more effective and will get you more of what you want.
- Identifying the Critical Non-Essentials in your business.
- How to keep your treatment plans simple and flexible — how not to get tied down to prices yet still have a firm commitment from your clients.
- Ways to maximise the effectiveness of the money you invest in your business.
- The six steps in the ‘Buy-cycle’ that making financial transactions easier and more pleasant for all.
- Keeping abreast of technology without being consumed and bankrupt by it.
- How to free yourself from rushing, clock-watching and obsessive running-to-time.
- True riches: making more money than you need.
List of benefits to attend
You will:
- Find out how to build better relationships with your fellow team and clients
- Find ways to un-clutter your life.
- Learn methods to make your business more exclusive, if it suits you.
- See that it’s possible to teach your customers how you want them to act.
- Learn to deal with customer problems more effectively and see them as heaven-sent opportunities, not a nuisance.
- Be shown effective methods to stress less at your workplace.
- Find out how to create committed customers.
- Discover how promising less to your customers can increase their satisfaction.
- Learn to tip the client's ‘need-balance’ firmly in your favour.
- Discover how you can work shorter hours and make the same or more money.
Making it happen for you
I met Paddi when Helen Parker brought him over to Sopwell House in St Albans in '96.
I'd never heard anyone talk with so much passion about the customer service aspects of business. I was blown away! I left in a daze.
Later I sat alone in a restaurant, bought myself the most expensive dinner and designed my ideal practice with my ideal team. In 2000 Waterside Dentalcare opened and my philosophy remains completely unchanged to this day.
Paddi's conceptual influence gave me the strength to trust in myself and my ideals.
I'd never heard anyone talk with so much passion about the customer service aspects of business. I was blown away! I left in a daze.
Later I sat alone in a restaurant, bought myself the most expensive dinner and designed my ideal practice with my ideal team. In 2000 Waterside Dentalcare opened and my philosophy remains completely unchanged to this day.
Paddi's conceptual influence gave me the strength to trust in myself and my ideals.
-- Dr Martin Wills
Cornwall, UK
Cornwall, UK
Join Dr Paddi Lund for a special half-day event focussed exclusively on how you can create a truly exceptional customer experience and inspire your whole organisation to join you in the process.
You’ll leave this special programme equipped with tools, systems and down-to-earth know-how that will allow you to reinvent your view of what your business really can be. The programme will give you the insights to create the kind of business you always wanted — one that’s above all fun and one that’s immensely profitable, too.
The event will be held at the Radison Pleasant Prairie in Kenosha, Wisconsin (near Chicago) on Wednesday July 22nd, 2009 from 12:30pm till 6:30pm and can easily be accessed by air, road and train.
If you’re coming from afar, bring your team and overnight in one of the many hotels in the area. (Travel information will be sent with booking confirmation.)
If you’d like to join us at this special event, please reserve seats for you and your team below by selecting the number of attendees from your business and then following the prompts to complete your personal details.
There’s never been a better time than now to lift the spirit of your organisation and to lift to a new level the enjoyment you personally receive from your business efforts.
Full Guarantee and Change of Plans Options
And of course, if the experience you have at this special program is anything short of delightful, then your investment will be instantly refunded to you. Alternatively, if for any reason your plans change and you can't make the program, anytime up to a week from the event, then again we'll instantly return your investment.
There is no risk—other than to miss this special day. Please register now. You’ll be glad you did.
