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Dell refused to replace 2nd defective U3011

DivaAnnFisher
6.9K subscribers
2.5K views 8 years ago
OLD WOUNDS, LEFT UNHEALED, ONLY FESTER. Dell admitted the two expensive 30 inch displays I bought were manufacturing defects, but a prithwika.basak@dell.com, India based DellCares, Incident # 35190712, stated it was Dell's policy to only replace one. Hello Michael Dell? "I Dreamed A Dream" that Dell would someday ship me a new 30 in display. "Maybe One More Day!"? https://tinyurl.com/Credit2Humanity Other communications: james.a.smith@dell.com, SR# 919622453 Ethan.Ezell@dell.com Service Request# 940205527 jason.tefteller@dell.com wrote "... we have no need to capture the monitor for failure analysis. ..." ---------------------------------------------------------------------------------    • Dell U3011 Monitor screen randomly going out   (not my video, comments show scores of others with the same Dell defect). More videos, not mine.    • Video   (this link no longer appears to work, but the one below still works)    • Dell U3011  …...more
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Dell refused to replace 2nd defective U3011
12Likes
2,583Views
2016Dec 10
OLD WOUNDS, LEFT UNHEALED, ONLY FESTER. Dell admitted the two expensive 30 inch displays I bought were manufacturing defects, but a prithwika.basak@dell.com, India based DellCares, Incident # 35190712, stated it was Dell's policy to only replace one. Hello Michael Dell? "I Dreamed A Dream" that Dell would someday ship me a new 30 in display. "Maybe One More Day!"? https://tinyurl.com/Credit2Humanity Other communications: james.a.smith@dell.com, SR# 919622453 Ethan.Ezell@dell.com Service Request# 940205527 jason.tefteller@dell.com wrote "... we have no need to capture the monitor for failure analysis. ..." ---------------------------------------------------------------------------------    • Dell U3011 Monitor screen randomly going out   (not my video, comments show scores of others with the same Dell defect). More videos, not mine.    • Video   (this link no longer appears to work, but the one below still works)    • Dell U3011 flicker issue   ---------------------------------------------------------------------------- Michael Dell has written his support of our Veterans. I wonder if Michael, even got to read my attempts to get Dell replace both my defective two Dell U3011s? Does it really make sense to replace only one of my two U3011s, out of warranty for the same manufacturing defective. I used my U3011, to help entertain our Veterans. For free! Here is one of my videos I had mixed on my Dell U3011:    • A cappella-Donna Ann Dean-Proud To Be An A...  

DivaAnnFisher

6.9K subscribers